Lenovo touchpad not showing in device manager reddit When running the latest touchpad drivers from the dell support page I receive the message "This driver does not support your touchpad". The touchpad has reverted to a basic single touch device, and does not show up under "mouse" in the device manager. In addition to this, there are no Synaptics drivers mentioned in Device Manager > Mice and other pointing devices device manager screenshot. almost like windows doesnt know i have a mousepad Unfortunately my touchpad does not work in windows, in BIOS etc it works. No Mouse and no Touchpad appear on the left in Settings > Devices. Lenovo Vantage screenshot. The touchpad worked perfectly before updating to Windows 11. Please help me fix this issue! I would hate to have to go back to Windows 11. Tried: *FN + F10 *Touchpad not showing up in settings, not as a category so I can't enable it. its not in any other folder either. when i disconnect my mouse my pointer disappears. " uninstalling the device from there does nothing. Touchpad not working on a brand new Lenovo yoga 7i As you can read from the title, I just received my Lenovo Yoga 7i today and from the setup itself, the touchpad wasn’t working. Ask any questions about Windows and get help here! For issues unrelated to Windows, use r/TechSupport Unresponsive touchpad on new Lenovo laptop buttons have not been responsive since a couple of months ago. Also, a USB mouse works fine. Nothing happened even after computer restart, so I clicked the rollback. This subreddit is community driven and not directly affiliated with Lenovo. enabling or disabling "leave touchpad on when mouse is connected" setting does nothing either way it shows up in device manager, "This device is working properly. The M15 does NOT use synaptics or other 3rd party drivers, and relies on windows. The question is: could Lenovo wilfully be hiding drivers from us so that they can charge people for new screens when this issue happens? Lenovo Legion 5 Pro-16ACH6H. I tried messing with the function key, nothing happened. (External mouse works) The most common bugs I have already checked, eg setting: disable touchpad when mouse is enabled, uninstall Lenovo Keyboard Driver (I've read in other posts here, but is not present in my case). I can't find the touchpad device under "mouse" in the device manager. I've already checked drivers and also the restore point. Deleting Drivers/Device from Device Manager Installing Synaptic Touchpad Driver from Lenovo Booting in Safe Mode Now, recently I saw a post regarding touchpad/mouse settings in the BIOS. Installed this and trackpad instantly worked. Edit: Haven't done anything, restarted again after posting but saw no immediate change, and yet now I've regained limited functionality. does not help. FIXED! Thank you everybody. Some of the issues I've been facing in device manager include: -Touchpad appearing as "unknown device" -Touchpad not appearing at all -Touchpad appearing twice (either as 2 unknown devices or as Synaptic Touchpad and HID-compliant mouse) -Touchpad appearing in the wrong place (such as Human Interface Devices) On the device manager there is a yellow caution symbol next to the 12c HID Driver and no matter how many times i restare or try to reinstall or troubleshoot it will absolutely not work. 15 which was automatically selected at the installation. Synaptics or ELAN? Thanks in advance! Deleting Drivers/Device from Device Manager Installing Synaptic Touchpad Driver from Lenovo Booting in Safe Mode Now, recently I saw a post regarding touchpad/mouse settings in the BIOS. But when it happened again today, I tried it again and nothing happened. Tried to update drivers by using driver booster that also didn't help. If there's like a triangle caution symbol next to the hardware app or apps, click on it twice and then go to the driver tab and update the driver. My device is a Thinkpad E15 Gen 2 for reference. Your touchpad device should now show up. (Code 38) Laptop model: HP Pavllion 15 N208TX All of a sudden my touchpad driver stopped working. The only information I've found that seems relevant is a suggestion that I use an earlier driver, but I don't see anywhere to download earlier drivers from. For further assistance be sure to visit us at our Discord Server to get help from our wonderful community!. His touchpad is working. If for some reason this does not work you can do dual boot with Linux, for example Ubuntu (using a mouse) and see if the touchpad also does not work in Linux. Then I went to my Device Manager and noticed that my Synaptics HID Device had been hidden because it wasn't So i updated my driver a few days ago using an app called driver booster right after restarting my computer it wasn't working so i deleted the app and accidentally deleted the backup files, i was trying to fix my driver since then, i tried updating it and installing it from the manufacturer's website (lenovo), it didn't work. The Device-Manager doesn't show any problems and you can see that the driver is installed. I can't install the official touchpad drivers from where they normally are as they're not there. 04 and 20. I don't have the expertise in registry to go in and change things without having instructions so I'm not comfortable messing around with it on my own. As for now it works good for me. I did not find any settings related to the touchpad or mouse, but there was a setting for "Intel Virtual Technology". The touchpad is still there, but instead of uninstalling the device I tried Device Manager > Mice and other pointing devices > Synaptics Pointing Device > Update driver, but apparently the best drivers are already installed. Synaptics or ELAN? Thanks in advance! Under device manager, specifically, "Human Interface Devices", there should be a driver installed titled "HID-compliant touch pad". But recently I tried to boot my laptop on live ubuntu to see if the problem is still there, but to my surprise, my touchpad started working, and when I closed ubuntu live, to boot into windows, my touchpad was still not working. Require the change of the physical device - either the touchpad or the entire laptop. When I came back to it the trackpad is suddenly not working and the settings for it are gone So I got my new Legion 5 Pro. Oct 7, 2024 · I used to be able to fix it by restarting the device, disabling then re-enabling it or uninstalling the "12C HID Device" and restarting. Acces the bios and look under hardware or devices for an option to re-enable the touchpad. It does not show up in the Device Manager at all. As of yesterday (March 22, 2022), I ran into an issue where I lost my cursor in Windows and the touchpad was completely non-responsive. I already tried a fresh install with an Windows 10 21H2-MSDN-ISO from Microsoft and installed the latest drivers from the Lenovo-Website and with the Lenovo-Commercial-Vantage-App but it is still not working. After that, I went back again to the BIOS and the touchpad is not working anymore. Sometime in laptops for unknown reasons the touchpad disable itself in the bios. it says everything is upto date. At times, I would need to apply a considerable amount of force to even move the cursor an inch. You could reinstall your OS and manually reinstall all your laptop's I did all the disabling / uninstalling stuff in device manager (for I2C HID Device and other HID-compliant devices) Restart my PC in X nb of ways (normal, safe mode, advanced ) Check shortcut if touchpad was disabled Update my drivers through device manager Rollback AMD I2C Controller (I have an AMD Ryzen 7 5800H processor) The touchpad and TrackPoint do not show up under Mouse Properties -> hardware. a. So I just installed windows 10 and my laptop doesn't have touchpad support. There is nothing under Human Interface Devices and Mice/Other Pointing Devices. The touchpad doesn't show up in device manager, as far as I can tell. When I entered BIOS the touchpad is working there so I'm positive it's a software issue. Again, nothing happened. I could not perform this task, because the driver is missing in the device manager. How I managed to fix it: - In device manager, open up the "Human Interface Devices" I proceeded to install lenovo elan drivers and found myself with no luck, the good thing was that the trackpad was showing under hidden devices in device manager alongside a bunch of grayed out devices. I wanted to reinstall the device, but I noticed the touchpad started working again so I didn't do that. I tried a few ways of troubleshooting, including restarting my device, or uninstalling and reinstalling drivers. So I've been using the Lenovo Legion Slim 7i Gen 8 for about a month now in college. Thank you in advance. The official website is not showing a tocuhpad driver and in the Device Manager is not showing any tocuhpad/mouse hardware. In "Device Manager" there are no settings for "Mouse". 3. there are no drivers for it on lenovo support page. In the BIOS there's no touchpad enable/disable option. So strange as it wasn’t even showing up in device manager at all before this. So first I checked the device manager and got the following message on the touchpad: > Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. I had tried updating drivers on my own for some reason installing lots of different driver updating softwares and messed up my laptop. Please contact the moderators of this subreddit if you have any questions or concerns. . Hi Lenovo community, 2 days ago my touchpad was working. I then tried to install the touchpad driver from the terminal, but that also did not work. I have a touchpad problem. The drivers are faulty I have the same problem, delete lenovo keyboard device driver in driver manager and it will work. It's not even showing up in device manager, there is no "Biometric devices". Even its not showing in the devices option also into the control panel. Very Note that I installed every necessary driver and "ELAN Touchpad Driver for Windows 11" from Lenovo site and touchpad didn't even appear in pointing devices of "Device Manager". Touchpad does not show up in device manager, even with "Show Hidden Devices". i did and it didnt work/ i then pressed "disable device" and the screen closed and now i cant find my touchpad in my device manager even when i show hidden devices. Windows Hello says that there is no compatible device. Occasionally, my touch/track pad will become unresponsive and when I check device manager, the "HID-compliant touch pad" driver moves to hidden and is greyed out. Replacing the driver, removing the device, etc. Touchpad works fine in BIOS and Ubuntu live USB (not a hardware problem). My Laptop is an HP Pavillion 15 Gaming Laptop, with and i5 and 1050ti. so it must be something wrong with my windows, it does not even show a trace that there is a touchpad. (Code 12) I wiped the computer, formatted the drives and re-installed Win10. I checked for the drivers from official hp device app, and also through device manager, update settings, etc. When the installation was completed, I realized that the touchpad wasn’t working in Windows at all so then I restarted, entered the BIOS and realized that the touchpad wasn’t working there either. Some certain devices installed might not be displayed in the Device Manager by default or because the Windows system fails to detect the devices’ drivers. Hello, I recently got this laptop. No mice or pointing devices appear in Device Manager (including Hidden Devices). The trackpad (Red dot) works. Installed fresh Windows 11, installed all the updates, all drivers from Lenovo website and everything seems to be working. The touchpad's still not showing up in device manager either. If that doesn't help Go to the Lenovo website - support - drivers, find your model and get the latest trackpad Welcome to /r/Lenovo, A place where Lenovo owners and prospective buyers can engage in discussion, solicit advice and post pictures. Then realized my touchpad is not working and there is no mouse cursor. We are not an official Dell sub. (Code 45) I've only gotten this laptop a few days ago. Disabling and reenabling the touch pad in Device Manager Exorcising the device (w/o holy water) Uninstalling touch pad, mice, and keyboard drivers from Device Manager then restarting Powering off, unplugging from power (but not battery), holding FN+S+V for 20s, then holding the power button for 30s, then turning the PC back on Lenovo Vantage I’m using kernel 5. I went to the device manager again, and the touchpad driver I previously installed was there, but then a couple of minutes later, it would just disappear. The devices are not showing errors in device manager. It also never made a noise like new hardware detected. There's no touchpad driver in device manager and it wouldn't show up even after reinstalling the driver. I have windows 10. Sometimes, restarting the laptop would work but around 20-25 minutes in, it would cease to respond. 1st link didn't work. In Device Manager, check the 'Human Interface Devices' category for the Touchpad incase if its not available under the 'Mice and other pointing devices' category. This seems to happen fairly often with my Yoga 900 and I thought since this is likely happening to other folks with Lenovo PCs, I would post the solution that worked for me: removing the latest Synaptics driver, which somehow hosed the functionality. (so the one I have used just came from Lenovo) Furthermore, I looked in the BIOS as a last resort, and there was nothing there about keyboard and mouse hardware to even consider, so that is not an option. com/us/en/products/lap 4 days ago · Press Win + X and select Device Manager from the menu, or type "Device Manager" in the search bar and select it from the results. Recently reinstalled windows on my Laptop, after doing so the touchpad two fingered gestures stopped working. I managed to install windows by tabbing around and was hoping it would work when I had windows installed but it dosnt show up at all in device manager or in mouse properties . my touchpad driver just went missing , also it doesn't work in bios I have tried recover my windows > didn't work I have tried uninstalling the driver and reinstall it > but it 's not even present on device manager on keyboard section or mouse section or any other one windows is up to date pls help !!! However, there is a device (I2C HID Device) that is shown with an error: This device cannot find enough free resources that it can use. Any Help regarding this issue is very appreciated! Thanks in advance! Under "Mice and other pointing devices" (which I have to access through View -> Show hidden devices): Currently, this hardware device is not connected to the computer. My friend has the same laptop, he also recently upgraded. Another problem I’m struggling with is the touchpad. *Touchpad not showing up in Device Manager *Touchpad not working in BIOS Any suggestions? I've scanned for drivers but nothing matching. Installed Win10. It's a lenovo IdeaPad 3-14ALC6 Laptop and installed some apps and games and updated windows. In this case, you should try the trick “Show hidden devices” in Device Manager to see if your touchpad can be enabled by following the I did that, restarted, and the touchpad was still not working. it works fine in the BIOS menu, so I am sure it is not a hardware issue. We've uninstalled the drivers in device manager, installed Lenovo Vantage and ran Windows It feels like I've tried everything – Checked if it was disabled in any settings, BIOS and driver updates (from Lenovo directly), and various Windows automated diagnostic tools. On the Lenovo website, the actual drivers aren‘t found in the „Mouse, Touchpad, Keyboard and Pen“ section but at „Motherboard Devices“ instead. 19044 N/A Build 19044 Jul 30, 2022 · So recently I got a new Laptop, a Lenovo Legion 5i Pro and the touchpad doesn't work, when I'm in the systems BIOS it works normally, but when I enter normally it stops working, I've heard of every solution possible but non get to the root of the problem, that being that the device isn't listed in my Device Manager, I've tried installing Except for the driver that controls the touchpad as well as the touchscreen (which I do not use and disabled in Device Manager when I was on Windows 11). It works in the bios but in Windows it just dosnt show up at all. I have also had this issue in Ubuntu 20. I went over to device manager to check for device updates but the touchpad isn't showing up at the Mouse and Pointing Devices section. Haven't spilled any liquids on it or anything, and suddenly the touchpad just stopped working. Not even any unknown devices show up in Device Manager. So I reinstalled a fresh copy of Windows 10 Pro and now my touchpad is not working. I finally found a fix for the touchpad, trackpoint and touchpad buttons not working after updating Windows 11 (in this case I updated to Windows 11 23H2). first thought was to update drivers in device manager, when i went there, there was no touch pad to be found in both the pointer section and the HID section. Nov 2, 2023 · You could uninstall your track pads drivers from Device Manager, reboot the laptop and see if that helps. I just factory reset my Legion Y530-15ICH Laptop (Lenovo) - Type 81FV to fix my touch pad but now that its on my touchpad is just missing even if I show hidden devices its just gone what do I do Share Add a Comment This happens every 15-30 minutes of continuous usage. Hi all, I have a Lenovo yoga 7i and my touchpad had randomly stopped working. I am at a complete and utter loss. I am a bot, and this action was performed automatically. During the installation, the touchpad was not responding and so I continued installing using the keyboard. Where are they? The fact that Touchpad doesn't show up on the Devices page in Settings leads me to believe that a switch in the registry is turned off. If you see an unknown USB or PCI device, it could be your touchpad. To fix your issue, go to device manager by typing in device manager in the search bar and click on keyboards. Synaptic pointing device is listed in Device Manager as existing and working properly, but there is no Ultranav tab at all in mouse properties. I have looked in device manager but I don't see it in there at all. e. I have a ASUS rog gf65 thin 9sexr. Any interpretation or suggestion on how to solve this problem? model: T14 Gen1 AMD, 20UD001AIX os: windows 10 pro, version 10. Anybody has encountered the same problem or has an idea how to fix it ? Any help appreciated ! Edit: I need to use ubuntu20 for ROS1 Device management: nothing appear there for touchpad Lenovo did not say it needed a update on drivers even when scanned on their support page Solution: Open up the Lenovo support page- Scan the computer for model number- (ideapad 3-15IML05 Laptop - Type 81WR) was mine Nov 17, 2021 · 2. I’ve tried installing Sinapsys and Elan drivers but it doesnt work. The touchpad was working completely fine and there was no problem at all but I went to outside after turn on the laptop it is not working. I've tried FN + 10 to see if the touchpad was locked, checked lenovo vantage, checked device manager and found this: The first time I pressed FN+F7 and it re-enabled it just fine. I clicked Scan for Hardware Changes and also set Device Manager to Show Hidden Devices. So my monitor is touch screen, and when i look in device manager, the driver for the touch screen is not there, when i tried to install the driver from the support page, it did nothing, nothing shows up for the driver in device manager, i dont know what else to do, if anyone could find out why this is happening, that would be nice That too did not work, and resulted in my keyboard now not showing up at all in the Device manager. Please let them know all of the steps that you've done already so they will proceed on the next steps. I have tried to press fn+f10 but Hi! I need help the touchpad works but suddenly all the gestures stop working, some seconds later works back again. Disconnecting and reconnecting touchpad flex cable in the motherboard Reinstalling Windows from scratch (i. As I mostly use my touchpad, I suspect it was the culprit. After looking in my settings menu, I noticed the entirety of the touchpad settings were missing. Try updating drivers manually, or uninstalling the device then rebooting. Thanks for the suggestions. On a brand new Windows 10 image, the touchpad device is completely missing from the device manager. When i go on the official Lenovo page and go to my laptop model driver, there is no driver for the touchpad. Could you help me please? Now the touchpad isn't showing in Device Manager again, tried typing in a command for it to show nonpresent devices, there's someting called PS/2 pointing device which when I try to update the drivers for through the Device Manager changes its name to Lenovo Pointing Device. It's responsible for touchpad sensitivity setting. TL;DR -Using Driver Booster 8 to automatically update drivers on the Legion 5 Pro messes up the trackpad driver. So I uninstalled the touchpad device (not the driver, the device). 4. My device model is ideapad 3-15IIL05 Laptop - Type 81WE Finally got this resolved by trawling through the Lenovo forums. Even Synaptics website does not have any touchpad drivers AT ALL. One wasn't working properly and it might have been a wrong duplicate. my touchpad randomly stopped working while i was using it so i followed the instructions to uninstall the driver and restart the laptop. The driver is not there, so couldn't try to uninstall it. No gestures, and the touchpad settings tab hasn't changed (nor am I able change the sensitivity, despite that setting still being visible). You could also check the 'Additional settings' under 'Settings -> Devices -> Touchpad' to open the 'Mouse Properties' window. I found a post mentioning another laptop and they suggested installing the Serial IO driver. He has (HID compliant touch pad) extra while I don't. , both Windows default and laptop manufacturer drivers do not work) Attached is a screenshot of the Device Manager window to further help with the issue. Then in device manager, check if there's anything under HID devices that can be disabled by the system to save energy, if yes then uncheck the box. We've uninstalled and reinstalled the ELAN Windows 10 app. And I tried searching around the web, but every solution I find tells me to right-click on options that literally do not exist. Welcome to /r/Lenovo, A place where Lenovo owners and prospective buyers can engage in discussion, solicit advice and post pictures. LAPTOP MODEL: Legion 5-15ITH6H Laptop (Lenovo) - Type 82JH. The touch pad worked before the fresh install of W10 and works in Ubuntu, so clearly it is some weird Device Manager/ Driver issue. Thanks! Everything I have found online is useless. We have tried a BIOS update, ELAN firmware, and driver updates. If you don't see anything amiss, then select Show hidden devices from the View menu. I went to device manager -> view -> show hidden devices Then I clicked on the gray Asus precision touchpad and tried to update the driver. So I went to device manager for the nth time and tried showing hidden devices and uninstalling the HID Compliant Touchpad. Lenovo Support: https://pcsupport. Tried to find the driver to install from Lenovo but could not find it. Jul 18, 2020 · Go to Start > Type "Device Manager" and hit enter > In Device Manager, on the Action menu, select Scan for hardware changes > Wait for it to scan and reinstall the driver then restart your pc. The Driver in question is a Zero Touch Driver, which says that it is already installed, even though the trackpad still doesn't work. I've restarted the computer, done troubleshooting, and when I went to the device manager to try and update it I didn't even see the touchpad as an option where it was supposed to be under mice and other pointing devices or under the keyboard. Right-click on the device you want to update or check and select Update driver. Device Manager --> Keyboards shows 'Lenovo Keyboard' with a yellow exclamation mark. I checked his device manager. And the problem is gone. Go into device manager, are there any yellow exclamation marks on anything, especially in input devices? Even if not, you'll probably have to find the trackpad driver and uninstall it, then reboot. Windows does recognizes it on the touchpad settings and its enabled there, disabling and re-enabling does nothing. I tried updating Windows, nothing happened. I also tried other kernels but the problem persists. , wiped hard drive and made a clean installation) Changed device drivers (i. USB mouse works fine. This means that Lenovo is not willing to replace physical devices under warranty. Maybe that's on? you can check by opening vantage > legion edge section to the right > touchpad lock (should show a switch) To navigate to there you can just use a mouse as a temporary solution Lenovo Legion 5 Pro-16ACH6H. I enabled that. Usually 0-3, 5 maybe turns it off. Thank You! Go to the Lenovo Download Center type in your Make & Model # then your Serial # and download the Touchpad driver After the installation/setup finished, neither the touchpad nor the mouse worked anymore. Only things I have there is my USB mouse (HID compliant mouse) and HID Keyboard device. lenovo. Nov 12, 2024 · Fix 1: Show hidden devices in Device Manager. Please read the rules and FAQ before posting. Welcome to the unofficial community for Alienware. I tried installing the newest ultra nav driver from Lenovo X250 support page, didn't work. Lenovo’s “know-it-all” website doesn’t show me any touchpad drivers to download and says my laptop is up to date yet the touchpad simply doesn’t work (yes I’ve tried FN+F10), to my surprise though the touchpad does work in the BIOS, so it’s not a hardware problem. 0. May 19, 2023 · If the issue persists after following the steps, the best option is to reach Lenovo Team and ask for the best touchpad driver that could run on Windows 11. Lenovo deceives everyone, installs low-quality touchpads and does not admit mistakes. Though now it is not getting fixed after numerous restarts, disabling and re-enabling etc. But honestly, I thought it was a bad connection. Touchpad is also not showing up in xinput, camera and keyboard works though. WINDOWS 11 is broken 🤦 This is with the latest drivers from Lenovo's website. I solved this problem by uninstalling both the device and the drivers called Lenovo keyboard driver. If the driver is not showing under device manager, you can load the bios defaults using the novo button menu Reply reply Top 2% Rank by size So recently I started to have issues with my touchpad sometimes when I start my laptop up its working fine and I have the touchpad customization in settings and sometimes it just doenst work and it doesnt show it anymore in settings and when I go into device manager I get a error, this hardware device is not connected to the computer (code 45 Drivers are the most likely issue. But even then it still refuses to work. I tried installing drivers, nothing happened. I tried rolling back the drivers in device manager, and everything will work fine for a few seconds, and then the trackpad/trackpoint will have a seizure any time I touch it and the courser will just spazm around the screen incredibly fast and click on anything it touches. I'm a bit puzzled. I thought it would start working after the setup so I finished setting up but after that still no luck. The driver isn't showing in Device Manager, I've tried through registry, I reinstalled Windows twice, I know about all those solutions. Still nothing. Got a blue screen saying unable to access boot device so had to completely reinstall windows from 0 using a USB stick. Open Device Manager and look for any problem devices. Only single finger tracking and clicking is working. Apart from the fingerprint scanner. In Device Manager, locate the category that includes the device you want to update or check, and expand it by clicking the arrow next to it. My I2C HID device is constantly missing under the device manager, and the trackpad doesn't show up in the list at all when this happens. so i went to device manager and chose show hidden devices and found The touchpad option from the "devices" part of windows settings is gone as well (for example), and I cannot move my mouse with the touchpad. The driver could not be loaded because a previous version of the driver is still in memory. Install all of those and things should work, they at least did for me. This is so repetitive all day. I’ve got this Lenovo Legion slim 5 4060 2 weeks ago, its an amazing laptop but im having issues with my touchpad. In device manager there were listed 2 Lenovo keyboard driver. it doesnt show up in device manager even if i have show hidden devices on. And for the keyboard i have 3 drivers installed: HID Keyboard Device HID Keyboard Device Standard PS/2 Keyboard Having an issue where the touchpad on my laptop is not working at all and not showing up in libinput or even in GNOME settings tab for mouse and touchpad. Please help. There's a setting in lenovo vantage called "touchpad lock" which i presume disables the touchpad. I cant find it in devices manager, settings. An exclamation mark will be on that driver telling you to update to the faulty driver, ignore it, everything should work The touchpad gestures like scroll, multi-touch, etc are not working. I can only get a ush mouse to work. I could not find any HID touchpad in Device Manager, couldn't find drivers on the internet and then started to uninstall one by one driver in Device manager - mouse, keyboard with exclamation warning mark (!), "hid comnsumer device" and then my mouse (wireless" stopped worked and started working my touchpad and then i scanned for drivers and now both are just working. 10, Linux Mint, PopOS so it looks like Red Hat and Ubuntu based distros have an issue with the touchpad driver. Anybody have any ideas.
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